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News -
Visit the official Government website for the latest general information - https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response . -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
Look here for our reports about the GPs' surgeries and practices we have visited and reported on... -
Report -
Our policies and procedures set out how we carry out our activities. These policies describe how we arrange, carry out and report on our Enter &View visits to health and social care facilities. -
Report -
Our policies and procedures set out how we carry out our activities. This policy describes how we deal with safeguarding issues. -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; our reports are available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; our reports are available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; our reports are available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; our reports are available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out three visits; our reports are available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited this facility to find
out about the services provided there, and
what service users and staff think about it.
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News -
Last year, the Havering Safeguarding Adults Board asked us to find out what local people understand about safeguarding and its implications.
We have now completed another survey - see below.. -
Report -
Plans and programmes for improvement in health and social care services are proposed by NHS organisations or the local authority. In many cases, we will have supported the development of these plans in some way. -
News -
This report gives the results of our survey of patients' access to GP practices, and the availability of Patient Participation Groups (PPGs) in Havering - May 2021 -
Advice and Information -
If you find it difficult to express yourself, and you don’t have a friend or relative who can support you, Havering Integrated Advocacy service can help make sure your voice is heard. -
Report -
This review examines the course of the Covid pandemic in Havering, bringing together various facts and figures into a single document that will hopefully help understanding of how the pandemic evolved in Havering. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines. -
Advice and Information -
The Care Act 2014 underpins all the welfare work done by local authorities, setting out in one place, local authorities’ duties in relation to assessing people’s needs and their eligibility for publicly funded care and support. -
Advice and Information -
We regularly send emails to our Friends Network to keep people updated about changes to local health and social care services and facilities, and to pass on other information and news.
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Advice and Information -
Post-Covid Syndrome (PCS), or Long Covid, is affecting an increasing number of people who have recovered from Covid infection but find it has left long term effects. -
Advice and Information -
There are an estimated half a million fragility fractures in the UK each year, many of which could be prevented with earlier diagnosis. Osteoporosis is a condition that weakens bones, making them fragile and more likely to break. -
Report -
Healthwatch across North East London came together to deliver this additionally commissioned project seeking insight into GP services provided to Care Home residents, in each of the eight boroughs in the region. -
News -
A defibrillator is a machine that is used to restart someone's heart when they are suffering from cardiac arrest.
Defibrillators are increasingly available, including at railway stations, sports centres, supermarkets, and other public places. -
Report -
Streaming and Urgent Treatment, Emergency Department and Ambulance Receiving Centre.
At the end of September 2022, Healthwatch Havering carried out an Enter and View visit to the Accident and Emergency (A&E) Services at Queen's Hospital, Romford. -
Report -
Earlier this year, we joined Healthwatch across London to discover what Londoners thought about the London Ambulance Service (LAS). The LAS commissioned this work as part of the background to developing their five-year Strategic Plan for 2023-2028. -
Report -
In December 2022, we joined with Healthwatch across North East London to carry out an extensive survey on behalf of NHS North East London to find out the demand for, and nature of, culturally sensitive Maternity care provision with North East London. -
News -
The support on offer for patients at their GP practice is expanding across Greater London, with thousands more healthcare staff working in local communities.
While people will always be able to see their family doctor when they need to, the NHS is giving people more options with the type of healthcare professional they can see at their general practice. -
Advice and Information -
Healthwatch Havering works with the other Healthwatch organisations that together represent people across North East London (the City of London, Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest) to gather Community Insights and to present them to NHS North East London, the eight local authorities and health and social care provider organisations across the region. -
Report -
We carried out an Enter and View visit to the Urgent Treatment Centre (UTC) at Harold Wood Polyclinic in December 2023. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
News -
This report gives the results of our survey of GP practices' websites in Havering - November 2020