Advocacy - help with getting yourself heard

If you find it difficult to express yourself, and you don’t have a friend or relative who can support you, Havering Integrated Advocacy service can help make sure your voice is heard.

The service is open to people:

  • Detained under the mental health act (MHA)
  • Deemed to lack capacity (IMCA)
  • Who have the right to access advocacy under the Care Act
  • Who wish to make a complaint against the NHS

Advocates will help you

  • Express your views
  • Secure your rights
  • Represent your issues
  • Obtain the services you need

Advocates can go with you to

  • Ward Rounds
  • Care Programme Approach Meetings (CPA)
  • Meetings appealing your section
  • Medication reviews
  • Discharge meetings (Section 117)

Advocates can help you

  • Exploring your options
  • Helping you to make informed decisions
  • Resolving issues with your care and treatment
  • Accessing information (eg Health records)
  • Accessing other services
  • Helping you to write letters and make phone calls
  • Explaining the complaints process and progressing complaints
  • Help you to understand your rights under the Mental Health Act
  • Supporting you to prepare for a Care Act Assessment
  • Supporting you in CPA meetings or tribunals
  • Supporting you with Care Act assessments

To access Havering Integrated Advocacy Service please call 01708 560 660/020 7510 1081 or email

Click here for details of the NHS complaints service

Click here for more details about the Havering Integrated Advocacy Service

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