Havering Council has a free-to-call helpline for residents with urgent needs because of coronavirus - 0800 368 5201. You can call between 8.30am and 6pm on weekdays and between 11am and 4pm at the weekend.
To ensure that Accident and Emergency (A&E) departments are able to give patients the best possible care in a safe and timely way, and to avoid people being kept waiting to be seen, the NHS is asking patients to call NHS 111 first.
Calling 111 will help avoid unnecessary and lengthy waits, and ensure that they are seen by the right people for their needs. It will also reduce the risk of acquiring Covid-19 infection through unnecessary exposure.
The Royal College of Emergency Medicine and Healthwatch England has produced a set of Frequently Asked Questions - FAQs - about this new approach. Click here to read the FAQs...
Streets Apart walking programme
People are emerging after lockdown and enjoying being outside again.
Feeling the sunshine, breathing deeply and stretching their legs!
Join Streets Apart for a weekly walk near where you live. We will go at a pace and to a distance that suits you, for relaxed and enjoyable company.
For more information call Patricia Edeam on 0771 461 6599 or email firstname.lastname@example.org
Find out about the monitoring reports we published following Enter and View visits and other inquiries. You can also see responses that we have had from proprietors and managers, where available, and the outcomes of recommendations we have made... Read more
Find out about our consultation events, giving local people a say in the development of their health and social care services.
Where available, the individual pages also include any formal responses we have received... Read more
In addition to our "Have your say..." programme and Enter and View Visit reports, we post here reports, recommendations and presentations from other organisations about improving health and social care in Havering... Read more
We NEVER share information about people we deal with without their express permission. Our policy is to be open about the issues with which we deal, except where to do so would involve divulging protected information... Read more
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PLEASE NOTE THAT OUR OFFICES ARE CLOSED FOR THE CHRISTMAS AND NEW YEAR BREAK FROM THURSDAY 17 DECEMBER UNTIL WEDNESDAY 6 JANUARY. We will be monitoring emails during that time but may not be able to respond straight away.
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Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questionssection.
Our office is open from 9.30am-4pm, Monday to Thursday. We are closed Friday to Sunday but you can you use our voicemail to leave a message and we will get back to you as soon as we can.
Some pages on our website contain links to other websites.Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.