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Report -
We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; all of our reports are available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the home to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
In 2013, it emerged that a computer error during the migration of data from one computer system to another had resulted in delays for a significant number of patients in receiving treatment at Queen’s Hospital, Romford and King George Hospital. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it.
We have carried out two visits; all of our reports are available below -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
These are the Annual Accounts for 2016/17 -
Report -
This is our Annual Report for 2016/17 -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; the report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Report -
We visited the facility find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below]
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Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; our reports are available below] -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out one visit; our report is available below] -
Report -
We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; our reports are available below] -
News -
Visit the official Government website for the latest general information - https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response . -
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Look here for our reports about the GPs' surgeries and practices we have visited and reported on... -
Report -
Look here for our reports on Community Health facilities, Mental Health services and Dental surgeries -
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All Healthwatch activity is governed by legislation. Healthwatch was set up by the government in the Local Government and Public Involvement in Health Act 2007, as amended by the Health and Social Care Act 2012. -
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We regularly visit GPs' surgeries and practices (including health and medical centres) to see what they are doing for their patients. We speak to the GPs themselves, practice managers, practice staff, patients and carers, relatives and friends of patients. Our reports explain what our visiting teams are told and what they see for themselves. -
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We regularly visit community health facilities, mental health services, pharmacies and dental surgeries. Doing so helps us to understand what residents and patients and their relatives and friends think of the facilities available to them and the standard of care offered to them. We speak to their management, staff, residents and relatives and friends of residents. Our reports explain what our visiting teams are told and what they see for themselves. -
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We regularly visit hospitals that serve the people of Havering. Doing so helps us to understand what residents and patients and their relatives and friends think of the care they provide and the standards of care available. We regularly visit local hospitals to see what they are doing for residents. We speak to management, staff, residents and relatives and friends. Our reports explain what our visiting team -
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As a business, we are managed by a Board, and through other formal meetings. You can download the minutes of our meetings and some other publicly-available documents here. Contact us if there are other documents you would like to see. -
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We have set up the Healthwatch Havering Friends Network to enable us to keep up to date people who do not wish to commit to volunteering with us but have an interest in improving health and social care in Havering. -
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Report -
Some business decisions are taken by our Directors under delegated authority, usually on grounds of urgent or because they are considered to be of minor importance. -
Report -
At this meeting, the Board received information about current activities and concerns, and finance.
The Finance Report presented at the meeting is also available -
Report -
Our latest Monthly Financial Report shows income and expenditure for last month. The report is updated on, or soon after, the first working day of the current month. -
Report -
Plans and programmes for improvement in health and social care services are proposed by NHS organisations or the local authority. In many cases, we will have supported the development of these plans in some way. -
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We are a Community Interest Company, limited by guarantee, set up specifically to provide a Healthwatch service in Havering, under contract to Havering Council. -
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This is our latest Annual Report -
News -
Our Annual Report for 2020/21 is now available...
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This report gives the results of our survey of patients' access to GP practices, and the availability of Patient Participation Groups (PPGs) in Havering - May 2021 -
Report -
At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee. -
Advice and Information -
Over the last year, everyone has been spending a lot more time at home. But more time at home means you need to get creative with keeping your body moving and managing stress. -
Advice and Information -
If you find it difficult to express yourself, and you don’t have a friend or relative who can support you, Havering Integrated Advocacy service can help make sure your voice is heard. -
Advice and Information -
Changing unhealthy habits is never easy; there may be many factors at play, such as a physical ailment, a mood disorder such as depression, or a busy schedule that prevents a person from engaging in healthy practices. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines. -
Report -
The latest monthly Financial Report is available here.
The report is usually updated a few days after the end of each month. -
Advice and Information -
The Care Act 2014 underpins all the welfare work done by local authorities, setting out in one place, local authorities’ duties in relation to assessing people’s needs and their eligibility for publicly funded care and support. -
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At this meeting, Members received information about current activities and concerns, and finance. It was agreed that the meeting should be renamed "Members' Meeting" and the Governance Committee renamed as the "Governance Board". -
Advice and Information -
Whether you want to get in shape, build muscle and get stronger, or simply look better in your favorite jeans, stubborn body fat can feel like an obstacle to achieving your fitness goals.