News and reports

We hold an Annual General Meeting at the end of June - and also Extraordinary meetings at other times.

You will find the minutes of these meetings on this page.

At this meeting, the Board will receive information about current activities, concerns and finances.

At this meeting, the Board received information about current activities, concerns and finances.

We regularly send emails to our Friends Network to keep people updated about changes to local health and social care services and facilities, and to pass on other information and news.

Our policies and procedures set out how we carry out our activities. These policies describe how we arrange, carry out and report on our Enter &View visits to health and social care facilities.

Transport for London have proposed a new bus route, running from Gants Hill, Ilford, to Ferry Lane, Rainham, running via Romford Town Centre.

We are proposing an alternative route for part of this new service.

As part of our plan to visit pharmacies in the borough, we have visited the two Boots branches in Romford Town Centre, in The Brewery and The Liberty shopping precincts.

Streaming and Urgent Treatment, Emergency Department and Ambulance Receiving Centre.

From December 2023 and throughout 2024, Healthwatch Havering carried out a series of Enter and View visits to the Accident and Emergency (A&E) Services at Queen's Hospital, Romford.

We are funded by the government through Havering Council, but operate completely independently of both.

On this page you can read our most recent Finance Report, and our Annual Accounts since 2013/14.

We visit pharmacies to help us to understand what patients think of the facilities available to them and the standard of service offered to them. From 2023, we are also looking at their readiness to provide the extended services sought by the Government.

At this meeting, the Board received information about current activities, concerns and finances.

Our activities are governed by Policies and Procedures to ensure that we approach them consistently and appropriately.

We keep them all under review to ensure that they remain relevant and effective.