News and reports

Our report of a survey of relatives and friends of residents of care homes in Havering, during the pandemic, was prompted by many reports of residents, relatives and friends being distressed by difficulties in maintaining contact in the lockdown.

COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.

This is our Annual Report for 2019/20

These are the Annual Accounts for 2019/20

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; our reports are available below]

We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out three visits; our reports are available below]

We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out several visits; all of our reports are available below]