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Queen’s Hospital, Public areas
We visited this facility to find out about the services provided there, and what service users and staff think about it.
21 November 2017
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Berwick Surgery
We visited the practice to find out about the services provided there, and what service users and staff think about it. [We have carried out two visits; our reports are available below]
25 October 2017
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Heatherbrook Nursing Home
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out one visit; our report is available below]
12 September 2017
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Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Advice and Information
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The Learning Centre
We visited the facility find out about the services provided there, and what service users and staff think about it. [We have carried out one visit; our report is available below]
15 August 2017
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Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Advice and Information
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Oak Lodge Surgery (Dr Chowdhury)
We visited the practice to find out about the services provided there, and what service users and staff think about it. [We have carried out one visit; our report is available below]
24 July 2017
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Ashbrook Nursing Home
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out one visit; the report is available below]
12 July 2017
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New Medical Centre
We visited the practice to find out about the services provided there, and what service users and staff think about it. [We have carried out one visit; our report is available below]
10 July 2017
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Annual Report, 2016/17
This is our Annual Report for 2016/17
30 June 2017
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Coins held in a hand
Annual Accounts, 2016/17
These are the Annual Accounts for 2016/17
30 June 2017
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Ashling House Residential Care Home
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out one visit; the report is available below]
21 June 2017
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