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News and reports

Healthwatch Board meeting – 25 June 2019
At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.
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Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
Advice and Information

Queen's Hospital, Emergency Department (A&E) Streaming and Urgent Care Centre provided by PELC
We visited the Emergency Department (A&E - Accident and Emergency) at Queen's Hospital to find out about the services provided there, and what service users and staff think about it.
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Beech Court Care Home
We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; all of our reports are available below]
[We have carried out two visits; all of our reports are available below]
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Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
Advice and Information

Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
Advice and Information

Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
Advice and Information

Changes to chemotherapy services at BHRUT: a review of patient experience
The Healthwatch organisations from Redbridge, Havering and Barking and
Dagenham were asked by the Outer North East London Joint Health Scrutiny
Committee to gather the views of patients using chemotherapy services at
BHRUT
Dagenham were asked by the Outer North East London Joint Health Scrutiny
Committee to gather the views of patients using chemotherapy services at
BHRUT
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Alton House
We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out three visits; all of our reports are available below]
[We have carried out three visits; all of our reports are available below]
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Queen's Hospital - Discharge Lounge
We visited this facility to find
out about the services provided there, and
what service users and staff think about it.
out about the services provided there, and
what service users and staff think about it.
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Healthwatch Board meeting - 12 February 2019
At this meeting, the Board received information about current activities and concerns, and finance.
The Finance Report presented at the meeting is also available
The Finance Report presented at the meeting is also available
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