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Advice and Information

Woman smiling stood in a hospital corridor

How to communicate better with people with hearing loss

COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
2 September 2020
Man standing alone on some steps

Getting the most out of the virtual health and care experience

National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Young woman standing alone in a courtyard

What is domestic abuse and how can I get support?

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Woman stood in a hospital corridor

What's the difference between social distancing, self-isolation and shielding?

Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020
A woman standing outside

Someone I love has died - where can I find support

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020
A woman outside a hospital

Should I see a pharmacist instead of a doctor?

​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
4 January 2020
Woman sitting on a picnic blanket with her baby

Where can I go for support for my mental health as a parent?

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019
Two_Women_Sitting_Outside_Hosptial_Entrance

Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Two people talking in a waiting room

Accessibility checklist for GP surgeries

Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
29 July 2019
Dental tools

What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
Elderly_woman_in_wheelchair

Seven pieces of information that you should expect to receive after being diagnosed with dementia

Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
An elderly man wearing a hat smiling at the camera

Thinking about end of life care for you and your family

End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
5 June 2019

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