-
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
Our policies and procedures set out how we carry out our activities. These policies describe how we arrange, carry out and report on our Enter &View visits to health and social care facilities. -
Report -
Our policies and procedures set out how we carry out our activities. This policy describes how we deal with safeguarding issues. -
Report -
We visited Whipps Cross Hospital Emergency Department
and the Margaret Centre to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited the Emergency Department (A&E - Accident and Emergency) at Queen's Hospital to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find
out about the services provided there, and
what service users and staff think about it. -
Report -
We visited this facility to find
out about the services provided there, and
what service users and staff think about it. -
Report -
We visited this facility to find
out about the services provided there, and
what service users and staff think about it. -
Report -
The Healthwatch organisations from Redbridge, Havering and Barking and
Dagenham were asked by the Outer North East London Joint Health Scrutiny
Committee to gather the views of patients using chemotherapy services at
BHRUT -
Report -
We visited this facility to find
out about the services provided there, and
what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find
out about the services provided there, and
what service users and staff think about it.
We have carried out three visits; all of our reports are available below -
Report -
We visited this facility to find
out about the services provided there, and
what service users and staff think about it.
We have carried out three visits; all of our reports are available below
-
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it. -
Report -
We visited this facility to find out about the services provided there, and what service users and staff think about it.
We visited three times and the report is below.
-
Report -
Queen’s Hospital Romford Emergency Department 24th April 2015
University College Hospital Emergency Department 5th May 2015
Newham Hospital Emergency Department 6th May 2015
-
News -
Last year, the Havering Safeguarding Adults Board asked us to find out what local people understand about safeguarding and its implications.
We have now completed another survey - see below.. -
Report -
Plans and programmes for improvement in health and social care services are proposed by NHS organisations or the local authority. In many cases, we will have supported the development of these plans in some way. -
Advice and Information -
If you find it difficult to express yourself, and you don’t have a friend or relative who can support you, Havering Integrated Advocacy service can help make sure your voice is heard. -
Report -
This review examines the course of the Covid pandemic in Havering, bringing together various facts and figures into a single document that will hopefully help understanding of how the pandemic evolved in Havering. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines. -
Advice and Information -
The Care Act 2014 underpins all the welfare work done by local authorities, setting out in one place, local authorities’ duties in relation to assessing people’s needs and their eligibility for publicly funded care and support. -
Advice and Information -
We regularly send emails to our Friends Network to keep people updated about changes to local health and social care services and facilities, and to pass on other information and news.
-
Report -
Over several months in 2021, at the request of the North East London CCG, we worked with all of the Healthwatch organisations covering North East London to find out how disabled people had coped during the Covid pandemic. -
Advice and Information -
New parents (and grandparents, too) often have questions about how to look after their new family member - or members!
We hope the resources on this advice page will be helpful... -
Advice and Information -
Barking, Havering and Redbridge University Hospitals Trust (BHRUT) has a number of resources available to support patients with Learning Disabilities and/or Autism and their care networks, before, during and after their hospital visit or appointment. -
Advice and Information -
Post-Covid Syndrome (PCS), or Long Covid, is affecting an increasing number of people who have recovered from Covid infection but find it has left long term effects. -
News -
The Government has now published its new social care plan in a white paper, "People at the Heart of Care: adult social care reform". -
Advice and Information -
There are an estimated half a million fragility fractures in the UK each year, many of which could be prevented with earlier diagnosis. Osteoporosis is a condition that weakens bones, making them fragile and more likely to break. -
Report -
In 2013, it emerged that a computer error during the migration of data from one computer system to another had resulted in delays for a significant number of patients in receiving treatment at Queen’s Hospital, Romford and King George Hospital. -
Report -
Healthwatch across North East London came together to deliver this additionally commissioned project seeking insight into GP services provided to Care Home residents, in each of the eight boroughs in the region. -
Report -
Healthwatch Havering, with other Healthwatch and the NHS in North East London have worked to find out what changes are needed in the Local Maternity and Neonatal System to improve the service, especially for minorities and deprived communities. -
News -
A defibrillator is a machine that is used to restart someone's heart when they are suffering from cardiac arrest.
Defibrillators are increasingly available, including at railway stations, sports centres, supermarkets, and other public places. -
Report -
Streaming and Urgent Treatment, Emergency Department and Ambulance Receiving Centre.
At the end of September 2022, Healthwatch Havering carried out an Enter and View visit to the Accident and Emergency (A&E) Services at Queen's Hospital, Romford. -
Report -
Earlier this year, we joined Healthwatch across London to discover what Londoners thought about the London Ambulance Service (LAS). The LAS commissioned this work as part of the background to developing their five-year Strategic Plan for 2023-2028. -
News -
We have been working with Havering Council and the local NHS to find out what people think about the services available to people in Havering living with autism or a learning disability (or are the carer of a person) and what improvements they think are needed. -
Report -
In December 2022, we joined with Healthwatch across North East London to carry out an extensive survey on behalf of NHS North East London to find out the demand for, and nature of, culturally sensitive Maternity care provision with North East London. -
News -
We have been working with Havering Council and the NHS in Havering to find out what services are available to people in Havering who are Deaf or have a hearing impairment (or their families and friend) and what improvements are needed.
We have received comments from Deaf service users, their families, friends and informal carers and from professionals who work with them. -
News -
The support on offer for patients at their GP practice is expanding across Greater London, with thousands more healthcare staff working in local communities.
While people will always be able to see their family doctor when they need to, the NHS is giving people more options with the type of healthcare professional they can see at their general practice. -
Advice and Information -
Healthwatch Havering works with the other Healthwatch organisations that together represent people across North East London (the City of London, Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest) to gather Community Insights and to present them to NHS North East London, the eight local authorities and health and social care provider organisations across the region. -
Report -
We carried out an Enter and View visit to the Urgent Treatment Centre (UTC) at Harold Wood Polyclinic in December 2023.