Elderly_woman_in_wheelchair
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
Advice and Information
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Queen's Hospital, Emergency Department (A&E) Streaming and Urgent Care Centre provided by PELC
We visited the Emergency Department (A&E - Accident and Emergency) at Queen's Hospital to find out about the services provided there, and what service users and staff think about it.
12 June 2019
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Beech Court Care Home
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out two visits; all of our reports are available below]
5 June 2019
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An elderly man wearing a hat smiling at the camera
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
5 June 2019
Advice and Information
Elderly person sitting on a bench with a friend.
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
22 May 2019
Advice and Information
Screengrab from the video
Policies and procedures - Safeguarding
Our policies and procedures set out how we carry out our activities. This policy describes how we deal with safeguarding issues.
9 April 2019
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lady in GP waiting room
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Advice and Information
E+V
Changes to chemotherapy services at BHRUT: a review of patient experience
The Healthwatch organisations from Redbridge, Havering and Barking and Dagenham were asked by the Outer North East London Joint Health Scrutiny Committee to gather the views of patients using chemotherapy services at BHRUT
26 March 2019
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Alton House
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out three visits; all of our reports are available below]
20 February 2019
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Queen's Hospital - Discharge Lounge
We visited this facility to find out about the services provided there, and what service users and staff think about it.
12 February 2019
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Healthwatch Board meeting - 12 February 2019
At this meeting, the Board received information about current activities and concerns, and finance. The Finance Report presented at the meeting is also available
12 February 2019
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Havering Court
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out two visits; all of our reports are available below]
6 February 2019
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