1. Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
  2. Report -

    Look here for our reports about the social care facilities we have visited and reported on...
  3. Report -

    Our policies and procedures set out how we carry out our activities. These policies describe how we arrange, carry out and report on our Enter &View visits to health and social care facilities.
  4. Report -

    Our policies and procedures set out how we carry out our activities. This policy describes how we deal with safeguarding issues.
  5. News -

    Who are the Havering Safeguarding Adults Board (SAB) and why they are important?
  6. News -

    Last year, the Havering Safeguarding Adults Board asked us to find out what local people understand about safeguarding and its implications.

    We have now completed another survey - see below..
  7. Report -

    Plans and programmes for improvement in health and social care services are proposed by NHS organisations or the local authority. In many cases, we will have supported the development of these plans in some way.
  8. Advice and Information -

    Over the last year, everyone has been spending a lot more time at home. But more time at home means you need to get creative with keeping your body moving and managing stress.
  9. Advice and Information -

    If you find it difficult to express yourself, and you don’t have a friend or relative who can support you, Havering Integrated Advocacy service can help make sure your voice is heard.
  10. Report -

    This review examines the course of the Covid pandemic in Havering, bringing together various facts and figures into a single document that will hopefully help understanding of how the pandemic evolved in Havering.
  11. Advice and Information -

    Changing unhealthy habits is never easy; there may be many factors at play, such as a physical ailment, a mood disorder such as depression, or a busy schedule that prevents a person from engaging in healthy practices.
  12. Advice and Information -

    We regularly send emails to our Friends Network to keep people updated about changes to local health and social care services and facilities, and to pass on other information and news.
  13. Report -

    Over several months in 2021, at the request of the North East London CCG, we worked with all of the Healthwatch organisations covering North East London to find out how disabled people had coped during the Covid pandemic.
  14. Advice and Information -

    Barking, Havering and Redbridge University Hospitals Trust (BHRUT) has a number of resources available to support patients with Learning Disabilities and/or Autism and their care networks, before, during and after their hospital visit or appointment.
  15. Advice and Information -

    The Richmond Group of Charities’ physical activity coalition - Movement for All - has developed a new physical activity programme aimed at people living with multiple long term health conditions.
  16. Advice and Information -

    Post-Covid Syndrome (PCS), or Long Covid, is affecting an increasing number of people who have recovered from Covid infection but find it has left long term effects.
  17. News -

    The Government has now published its new social care plan in a white paper, "People at the Heart of Care: adult social care reform".
  18. Report -

    Healthwatch Havering, with other Healthwatch and the NHS in North East London have worked to find out what changes are needed in the Local Maternity and Neonatal System to improve the service, especially for minorities and deprived communities.
  19. News -

    A defibrillator is a machine that is used to restart someone's heart when they are suffering from cardiac arrest.

    Defibrillators are increasingly available, including at railway stations, sports centres, supermarkets, and other public places.
  20. News -

    We have been working with Havering Council and the local NHS to find out what people think about the services available to people in Havering living with autism or a learning disability (or are the carer of a person) and what improvements they think are needed.
  21. Advice and Information -

    For parents of children on the autism spectrum, the process of house hunting and moving can be particularly stressful.
  22. News -

    Post COVID Syndrome (Long COVID) is a new and evolving syndrome that can greatly impact the health and quality of life of many people.
  23. News -

    We have been working with Havering Council and the NHS in Havering to find out what services are available to people in Havering who are Deaf or have a hearing impairment (or their families and friend) and what improvements are needed.

    We have received comments from Deaf service users, their families, friends and informal carers and from professionals who work with them.
  24. Advice and Information -

    Healthwatch Havering works with the other Healthwatch organisations that together represent people across North East London (the City of London, Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest) to gather Community Insights and to present them to NHS North East London, the eight local authorities and health and social care provider organisations across the region.
  25. Advice and Information -

    The Energy Doctors service is here to help Havering residents save money on energy bills and get their homes ready for next winter, by offering professional advice on energy efficiency and making small changes and repairs to their homes.
  26. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  27. Report -

    At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.
  28. Report -

    At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.
  29. Report -

    At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.
  30. Report -

    At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.
  31. Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available
  32. Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available
  33. Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available
  34. Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available.
    The Company AGM took place on the same day; the AGM minutes are also available.
  35. Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available
  36. Report -

    Our policies and procedures set out how we carry out our activities. These policies describe how we manage our organisation.
  37. Report -

    Our policies and procedures set out how we carry out our activities. These policies describe how we protect the privacy and personal information of the people we deal with.
  38. Report -

    Our policies and procedures set out how we carry out our activities. These policies describe how we deal with complaints - both those against us, and those we receive about service providers.
  39. Report -

    All Healthwatch activity is governed by legislation. Healthwatch was set up by the government in the Local Government and Public Involvement in Health Act 2007, as amended by the Health and Social Care Act 2012.
  40. Report -

    Our Annual Reports give an account of our activities in the year (April to March) just passed. They are published around the end of June.

    Our annual Report for 2022/23 is now available.

  41. Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available
  42. Report -

    Some business decisions are taken by our Directors under delegated authority, usually on grounds of urgent or because they are considered to be of minor importance.
  43. Report -

    We are publicly funded through Havering Council (although we also generate some income in other ways). Details of our income and expenditure are available.
  44. Report -

    These are the Annual Accounts for 2019/20
  45. Report -

    Our latest Monthly Financial Report shows income and expenditure for last month. The report is updated on, or soon after, the first working day of the current month.
  46. Report -

    These are the Annual Accounts for 2018/19
  47. Report -

    These are the Annual Accounts for 2017/18
  48. Report -

    These are the Annual Accounts for 2016/17
  49. Report -

    These are the Annual Accounts for 2015/16
  50. Report -

    These are the Annual Accounts for 2014/15