1. Policies and procedures - managing Healthwatch Havering

    Report -

    Our policies and procedures set out how we carry out our activities. These policies describe how we manage our organisation.

  2. Policies and procedures - Safeguarding

    Report -

    Our policies and procedures set out how we carry out our activities. This policy describes how we deal with safeguarding issues.

  3. Community Rehabilitation Community Treatment Team

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  4. King George Hospital, Foxglove, Jasmine and Japonica Wards

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  5. Queen’s Hospital: Outpatients’ Department – Fire Evacuation Procedure

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  6. Saint Francis Hospice - visited 9 October 2015

    Report -

    We visited this [home/practice/facility] to find
    out about the services provided there, and
    what service users and staff think about it.

  7. Improving health and social care in Havering...

    Report -

    Plans and programmes for improvement in health and social care services are proposed by NHS organisations or the local authority. In many cases, we will have supported the development of these plans in some way.

  8. Havering and the Coronavirus pandemic - the story so far: March 2020- October 2021

    Report -

    This review examines the course of the Covid pandemic in Havering, bringing together various facts and figures into a single document that will hopefully help understanding of how the pandemic evolved in Havering.

  9. Because we all care - Voices of disabled residents and Covid 19 - North East London

    Report -

    Over several months in 2021, at the request of the North East London CCG, we worked with all of the Healthwatch organisations covering North East London to find out how disabled people had coped during the Covid pandemic.

  10. Care Homes Direct Enhanced Service (DES) Survey

    Report -

    Healthwatch across North East London came together to deliver this additionally commissioned project seeking insight into GP services provided to Care Home residents, in each of the eight boroughs in the region.

  11. North East London Local Maternity and Neonatal System Equity and equality strategy and action plan

    Report -

    Healthwatch Havering, with other Healthwatch and the NHS in North East London have worked to find out what changes are needed in the Local Maternity and Neonatal System to improve the service, especially for minorities and deprived communities.

  12. London Ambulance Service - What you told us

    Report -

    Earlier this year, we joined Healthwatch across London to discover what Londoners thought about the London Ambulance Service (LAS). The LAS commissioned this work as part of the background to developing their five-year Strategic Plan for 2023-2028.

  13. Maternity Choices

    Report -

    In December 2022, we joined with Healthwatch across North East London to carry out an extensive survey on behalf of NHS North East London to find out the demand for, and nature of, culturally sensitive Maternity care provision with North East London.

  14. Urgent Treatment Centre at Harold Wood Polyclinic - Enter & View visit

    Report -

    We carried out an Enter and View visit to the Urgent Treatment Centre (UTC) at Harold Wood Polyclinic in December 2023.