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Streaming and Urgent Treatment, Emergency Department and Ambulance Receiving Centre.
At the end of September 2022, Healthwatch Havering carried out an Enter and View visit to the Accident and Emergency (A&E) Services at Queen's Hospital, Romford. -
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At this meeting, the Board received information about current activities, concerns and finance. -
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At this meeting, the Board received information about current activities, concerns and finance. -
Advice and Information -
When it comes to your health care, you must be your own best advocate. After all, you are the one who is most familiar with your body. You might wonder, though, how you can even begin to advocate for your health. Read on for ideas to get you started. -
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At this meeting, the Board received information about current activities, concerns and finance. -
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At this meeting, Members approved the admission to membership of two individuals who had completed training and authorised them to carry out Enter and View visits. -
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Earlier this year, we joined Healthwatch across London to discover what Londoners thought about the London Ambulance Service (LAS). The LAS commissioned this work as part of the background to developing their five-year Strategic Plan for 2023-2028. -
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At this meeting, the Board received information about current activities, concerns and finance.
Please note that the Board meeting due to have been held on 18 April 2023 was cancelled for reasons beyond our control. -
Advice and Information -
For parents of children on the autism spectrum, the process of house hunting and moving can be particularly stressful. -
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In December 2022, we joined with Healthwatch across North East London to carry out an extensive survey on behalf of NHS North East London to find out the demand for, and nature of, culturally sensitive Maternity care provision with North East London. -
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At this meeting, the Board received information about current activities, concerns and finance.
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Our Annual Reports give an account of our activities in the year (April to March) just passed. They are published around the end of June.
Our annual Report for 2022/23 is now available.
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Healthwatch across North East London came together to deliver this additionally commissioned project seeking insight into GP services provided to Care Home residents, in each of the eight boroughs in the region. -
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At this meeting, the Board received information about current activities, concerns and finance. -
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We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out three visits: our reports are available below] -
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We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; the reports are available below] -
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At this meeting, the Board received information about current activities, concerns and finance. -
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At this meeting, the Board received information about current activities, concerns and finance. -
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We hold an Annual General Meeting at the end of June - and also Extraordinary meetings at other times.
You will find the minutes of these meetings on this page.
Our next Annual General Meeting is due to be held at the end of June 2024. -
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Our policies and procedures set out how we carry out our activities. These policies describe how we arrange, carry out and report on our Enter &View visits to health and social care facilities. -
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We visited this home to find out about the services provided there, and what service users and staff think about it.
[We have carried out two visits; the reports are available below] -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch Havering can help you make a difference for the community of Havering. Our volunteers help with surveys, carry out visits to health and social care facilities and provide information that helps us convince NHS organisations and Havering Council of changes that are needed to secure improvements in local health and social care. -
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We visit pharmacies to help us to understand what patients think of the facilities available to them and the standard of service offered to them. From 2023, we are also looking at their readiness to provide the extended services sought by the Government.
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Advice and Information -
In the midst of our high-stress society, the quest for effective stress and anxiety management strategies has become paramount. Amidst the myriad of modern solutions, there's a gentle yet profound shift happening: the return to nature's apothecary. -
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Look here for our reports about the social care facilities we have visited and reported on... -
News -
We have been working with Havering Council and the local NHS to find out what people think about the services available to people in Havering living with autism or a learning disability (or are the carer of a person) and what improvements they think are needed. -
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At this meeting, the Board received information about current activities, concerns and finance.
Please note - our next Board meeting will be on 23 January 2024 - the agenda will be published during the week beginning 15 January. -
News -
Post COVID Syndrome (Long COVID) is a new and evolving syndrome that can greatly impact the health and quality of life of many people. -
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We visited this home to find out about the services provided there, and what service users and staff think about it. -
News -
We have been working with Havering Council and the NHS in Havering to find out what services are available to people in Havering who are Deaf or have a hearing impairment (or their families and friend) and what improvements are needed.
We have received comments from Deaf service users, their families, friends and informal carers and from professionals who work with them. -
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At this meeting, the Board received information about current activities, concerns and finance. -
News -
The support on offer for patients at their GP practice is expanding across Greater London, with thousands more healthcare staff working in local communities.
While people will always be able to see their family doctor when they need to, the NHS is giving people more options with the type of healthcare professional they can see at their general practice. -
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At this meeting, the Board received information about current activities, concerns and finance. -
Advice and Information -
The Energy Doctors service is here to help Havering residents save money on energy bills and get their homes ready for next winter, by offering professional advice on energy efficiency and making small changes and repairs to their homes. -
Advice and Information -
Healthwatch Havering works with the other Healthwatch organisations that together represent people across North East London (the City of London, Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest) to gather Community Insights and to present them to NHS North East London, the eight local authorities and health and social care provider organisations across the region. -
Advice and Information -
We regularly send emails to our Friends Network to keep people updated about changes to local health and social care services and facilities, and to pass on other information and news.
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News -
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. -
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We carried out an Enter and View visit to the Urgent Treatment Centre (UTC) at Harold Wood Polyclinic in December 2023. -
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At this meeting, the Board received information about current activities, concerns and finance. -
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We are publicly funded through Havering Council (although we also generate some income in other ways). Details of our income and expenditure are available. -
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At this meeting, the Board received information about current activities, concerns and finance. -
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At this meeting, the Board will receive information about current activities, concerns and finance.