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    We regularly visit GPs' surgeries and practices (including health and medical centres) to see what they are doing for their patients. We speak to the GPs themselves, practice managers, practice staff, patients and carers, relatives and friends of patients. Our reports explain what our visiting teams are told and what they see for themselves.
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    We regularly visit community health facilities, mental health services, pharmacies and dental surgeries. Doing so helps us to understand what residents and patients and their relatives and friends think of the facilities available to them and the standard of care offered to them. We speak to their management, staff, residents and relatives and friends of residents. Our reports explain what our visiting teams are told and what they see for themselves.
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    We regularly visit hospitals that serve the people of Havering. Doing so helps us to understand what residents and patients and their relatives and friends think of the care they provide and the standards of care available. We regularly visit local hospitals to see what they are doing for residents. We speak to management, staff, residents and relatives and friends. Our reports explain what our visiting team
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    As a business, we are managed by a Board, and through other formal meetings. You can download the minutes of our meetings and some other publicly-available documents here. Contact us if there are other documents you would like to see.
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    We have set up the Healthwatch Havering Friends Network to enable us to keep up to date people who do not wish to commit to volunteering with us but have an interest in improving health and social care in Havering.