1. Cranham Court

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  2. Healthwatch Board meeting – 22 January 2019

    Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available

  3. The Greenwood Practice

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  4. Havering Court

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  5. Healthwatch Board meeting - 12 February 2019

    Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available

  6. Queen's Hospital - Discharge Lounge

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  7. Alton House

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out three visits; all of our reports are available below]

  8. Changes to chemotherapy services at BHRUT: a review of patient experience

    Report -

    The Healthwatch organisations from Redbridge, Havering and Barking and
    Dagenham were asked by the Outer North East London Joint Health Scrutiny
    Committee to gather the views of patients using chemotherapy services at
    BHRUT

  9. Beech Court Care Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  10. Queen's Hospital, Emergency Department (A&E) Streaming and Urgent Care Centre provided by PELC

    Report -

    We visited the Emergency Department (A&E - Accident and Emergency) at Queen's Hospital to find out about the services provided there, and what service users and staff think about it.

  11. Healthwatch Board meeting – 25 June 2019

    Report -

    At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.

  12. Annual Accounts, 2018/19

    Report -

    These are the Annual Accounts for 2018/19

  13. Annual Report, 2018/19

    Report -

    This is our Annual Report for 2018/19

  14. Hillside Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; all of our reports are available below]

  15. Lilliputs Complex

    Report -

    We visited the home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out three visits; all of our reports are available below]

  16. Freshfields Care Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  17. Emerson Court Care Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  18. The Fountains Care Centre

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; all of our reports are available below]

  19. Ravenscourt Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; all of our reports are available below]

  20. Healthwatch Board meeting - 10 December 2019

    Report -

    At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.