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Freshfields Care Home
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out one visit; our report is available below]
23 October 2019
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Lilliputs Complex
We visited the home to find out about the services provided there, and what service users and staff think about it. [We have carried out three visits; all of our reports are available below]
20 October 2019
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Hillside Nursing Home
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out three visits; all of our reports are available below]
9 October 2019
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Law pic
Annual Report, 2018/19
This is our Annual Report for 2018/19
30 June 2019
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Coins held in a hand
Annual Accounts, 2018/19
These are the Annual Accounts for 2018/19
30 June 2019
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Healthwatch Board meeting – 25 June 2019
At this meeting, the Board received information about current activities and concerns, finance, and meetings of the Governance Committee.
25 June 2019
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Queen's Hospital, Emergency Department (A&E) Streaming and Urgent Care Centre provided by PELC
We visited the Emergency Department (A&E - Accident and Emergency) at Queen's Hospital to find out about the services provided there, and what service users and staff think about it.
12 June 2019
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Beech Court Care Home
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out two visits; all of our reports are available below]
5 June 2019
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Screengrab from the video
Policies and procedures - Safeguarding
Our policies and procedures set out how we carry out our activities. This policy describes how we deal with safeguarding issues.
9 April 2019
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E+V
Changes to chemotherapy services at BHRUT: a review of patient experience
The Healthwatch organisations from Redbridge, Havering and Barking and Dagenham were asked by the Outer North East London Joint Health Scrutiny Committee to gather the views of patients using chemotherapy services at BHRUT
26 March 2019
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Alton House
We visited this home to find out about the services provided there, and what service users and staff think about it. [We have carried out three visits; all of our reports are available below]
20 February 2019
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Queen's Hospital - Discharge Lounge
We visited this facility to find out about the services provided there, and what service users and staff think about it.
12 February 2019
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