law
Our constitution
We are a Community Interest Company, limited by guarantee, set up specifically to provide a Healthwatch service in Havering, under contract to Havering Council.
24 May 2021
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health organisation logos
Improving health and social care in Havering...
Plans and programmes for improvement in health and social care services are proposed by NHS organisations or the local authority. In many cases, we will have supported the development of these plans in some way.
24 May 2021
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Coins held in a hand
Latest Monthly Financial Report
Our latest Monthly Financial Report shows income and expenditure for last month. The report is updated on, or soon after, the first working day of the current month.
22 April 2021
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Coins held in a hand
Our finances
We are publicly funded through Havering Council (although we also generate some income in other ways). Details of our income and expenditure are available.
20 April 2021
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Healthwatch Board meeting - 15 April 2021
At this meeting, the Board received information about current activities and concerns, and finance. The Finance Report presented at the meeting is also available
15 April 2021
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Directors' written decisions
Some business decisions are taken by our Directors under delegated authority, usually on grounds of urgent or because they are considered to be of minor importance.
12 April 2021
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Annual report picture
Our Annual Reports
Our Annual Reports give an account of our activities in the year (April to March) just passed. They are published around the end of June. Our annual Report for 2020/21 will be published on (or soon after) 30 June 2021.
22 February 2021
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law
Policies and procedures - the legislation governing Healthwatch activity
All Healthwatch activity is governed by legislation. Healthwatch was set up by the government in the Local Government and Public Involvement in Health Act 2007, as amended by the Health and Social Care Act 2012.
17 February 2021
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Graphic saying 'Speak-up' from our annual report
Policies and procedures - handling complaints
Our policies and procedures set out how we carry out our activities. These policies describe how we deal with complaints - both those against us, and those we receive about service providers.
17 February 2021
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Healthwatch England Annual report cover 2017-18
Policies and procedures - managing information
Our policies and procedures set out how we carry out our activities. These policies describe how we protect the privacy and personal information of the people we deal with.
17 February 2021
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Screengrab from the video
Policies and procedures - managing Healthwatch Havering
Our policies and procedures set out how we carry out our activities. These policies describe how we manage our organisation.
17 February 2021
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Policies and procedures - Enter & View of health and social care facilities
Our policies and procedures set out how we carry out our activities. These policies describe how we arrange, carry out and report on our Enter &View visits to health and social care facilities.
17 February 2021
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