What we do, and how we do it
To do this we visit facilities, carry out surveys and write reports on what we find. As an independent organisation funded by public money, we also have an obligation to ensure that we account for what we do through publishing our policies and procedures, financial records and decision-making processes.
From this page, the links below will take you to the various reports and records we have published.
Our reports on health and social care facilities
Acute Hospitals and Urgent Treatment Centres
Community Health and Mental Health Services
Click here to read our reports on community health and mental health services
Community Pharmacies and Dental Services
Click here to read our reports about community pharmacies and dental services
Primary Health Care facilities
Click here to see the list of General Practitioner practices we have visited
Residential Care and Nursing Homes
Click here to see our reports on the residential care and nursing homes we have visited
Our reports on Community Engagement
Community Engagement projects
How we run the organisation
Our Decision-Making Processes/Governance
We involve our members in taking the decisions about what we do, the facilities we visit and the money we spend.
Click here to find out more about our governance arrangements
Our Finances
See our Annual Accounts and the current monthly Finance Report.
Our Policies and Procedures
As an independent organisation, we have detailed policies and procedures that set out how we manage our affairs.
