Our reports on Acute Hospitals and Urgent Treatment Centres
Look here for our reports on Acute Hospitals and Urgent Treatment Centres

Havering's Hospital services are mainly provided at Queen's Hospital but residents may go to other hospitals in North East London, or to an Urgent Treatment Centre for urgent or emergency care.
We have visited both Queen's Hospital and other local facilities and this page links to the reports of our various visits.
During our visits, we speak to their management, staff and patients. Our reports explain what our visiting teams are told and what they see for themselves.
Download our reports from here. Reports are listed alphabetically by the name of the ward or department and, where we have visited more than once, in date order (earliest first).
Visits to Accident and Emergency Services at Queen's Hospital
Accident & Emergency Department (including Medical and Elderly Receiving Units) - June 2016
Emergency Department (A&E) - Announced visits: January and September 2018 and Unannounced visit March 2018
Emergency Department (A&E) Streaming and Urgent Treatment Centre - December 2018
Emergency Department (A&E) Streaming and Urgent Treatment Centre provided by PELC (Second visit: Unannounced) - June 2019
Accident & Emergency Services Streaming and Urgent Treatment, Emergency Department and Ambulance Receiving Centre - September 2022
Accident & Emergency Services Streaming and Urgent Treatment, Ambulance Reception and Emergency Department - November 2024
Visits to Queen's Hospital (other than Accident and Emergency Services)
Discharge Lounge - July 2015
Discharge Lounges Second visit - February 2019
In-patient meals - first visit - October 2016
In-patient meals - second visit - October 2017
In-patient meals - third visit - October 2018
In-patient meals - fourth visit - March 2024
Maternity Unit - June 2015
Maternity and Women’s Health: Third Visit - September 2018
Ophthalmology - November 2015
Outpatients' Departments - October 2015
Outpatients' Departments - May 2018
Pharmacy - October 2015
Public areas - May 2018
Ward Sky A - November 2017
Wards Tropical Bay and Tropical Lagoon - April 2016
Visits to other Acute Hospitals
Whipps Cross Hospital, Leytonstone: Emergency Department and the Margaret Centre - July 2015
Harold Wood Polyclinic - Urgent Treatment Centre
First visit - December 2023