1. Meadowbanks

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  2. Moreland House

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits: our reports are available below]

  3. Nightingale House

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; the reports are available below]

  4. The Oaks

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  5. The Priory

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the report is available below]

  6. Ravenscourt Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; all of our reports are available below]

  7. Romford Grange

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; all of our reports are available below]

  8. Romford Nursing Care Centre

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out four visits; all of our reports are available below]

  9. Upminster Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the reports is available below]

  10. The Willows Care Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  11. Billet Lane Medical Practice

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  12. Berwick Surgery

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  13. Dr Kulendran, Chase Cross

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  14. The Greenwood Practice

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  15. Dr Ka Subramanian, Harlow Road

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  16. High Street Hornchurch

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  17. Ingrebourne Medical Centre

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  18. Mawney Medical Centre (now St Edwards)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  19. Mawney Road (Dr Gupta)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  20. Maylands Healthcare

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  21. Modern Medical Centre (Rush Green)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  22. New Medical Centre

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  23. Oak Lodge Surgery (Dr Chowdhury)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  24. Robins Surgery (Harold Hill Health Centre)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  25. Rosewood Medical Centre

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; our reports are available below]

  26. Spring Farm

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  27. Straight Road Surgery (Dr Gupta and Dr Prasad)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  28. Suttons Avenue Surgery

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  29. Directors' written decisions

    Report -

    Some business decisions are taken by our Directors under delegated authority, usually on grounds of urgent or because they are considered to be of minor importance.

  30. Lilliputs Complex

    Report -

    We visited the home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out three visits; all of our reports are available below]

  31. Peel Way

    Report -

    We visited the home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  32. Sarnett House

    Report -

    We visited the home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  33. WDP Havering - Drug and Alcohol Advice Centre

    Report -

    We visited the facility to find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  34. The Learning Centre

    Report -

    We visited the facility find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  35. Our finances

    Report -

    We are publicly funded through Havering Council (although we also generate some income in other ways). Details of our income and expenditure are available.

  36. Annual Accounts, 2019/20

    Report -

    These are the Annual Accounts for 2019/20

  37. Latest Monthly Financial Report

    Report -

    Our latest Monthly Financial Report shows income and expenditure for last month. The report is updated on, or soon after, the first working day of the current month.

  38. Community Rehabilitation Community Treatment Team

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  39. Ogura Ward, Goodmayes Hospital

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.
    We have carried out two visits; all of our reports are available below

  40. Goodmayes Hospital, Turner Ward, Sunflower Court,

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  41. King George Hospital, Foxglove, Jasmine and Japonica Wards

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  42. Queen's Hospital, Accident & Emergency Department (including Medical and Elders Receiving Units)

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  43. Queen’s Hospital, Romford: Ambulance Waiting Area

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  44. Changes to chemotherapy services at BHRUT: a review of patient experience

    Report -

    The Healthwatch organisations from Redbridge, Havering and Barking and
    Dagenham were asked by the Outer North East London Joint Health Scrutiny
    Committee to gather the views of patients using chemotherapy services at
    BHRUT

  45. Queen's Hospital - Discharge Lounge

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  46. Queen’s Hospital: Outpatients’ Department – Fire Evacuation Procedure

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  47. Queen's Hospital - Maternity Unit

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

    We have carried out three visits; all of our reports are available below

  48. Queen's Hospital - Mealtimes

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.
    We have carried out three visits; all of our reports are available below

  49. Annual Accounts, 2018/19

    Report -

    These are the Annual Accounts for 2018/19

  50. Annual Accounts, 2017/18

    Report -

    These are the Annual Accounts for 2017/18