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Your spotlight on local services

Transforming urgent and emergency care


Last year, Healthwatch Havering joined our neighbouring Healthwatch organisaations, Barking & Dagenham and Redbridge, in carrying out a survey of users of urgent and emergency care services. This work was commissioned by the Barking & Dagenham, Havering and Redbridge Clinical Comissioning Groups as part of their major review of urgent and emergency care in the three boroughs.

The CCGs have now published a report (including a short, informative film) about the survey and associated work - click here to see the film and the associated news.


All about us:

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You can contact us by letter, telephone or email at:

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH

01708 303300



Click here to see Havering's Community Services directory

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Useful information

Did you know? You can adjust the appearance of our website by going to the top of the page and clicking on the text size and colour options.

Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


Working to become dementia friendly - click here for more information