• Text size
  • A
  • A
  • A
Your spotlight on local services

Accessing reports by Healthwatch Havering and others


The Patient Experience Library (PEL) is an online resource that brings together a wide range of official and semi-official reports from various government and NHS agencies, charities, QUANGOS and Healthwatch, both national and local.

Most of our Enter & View reports are available through it.

Although it is a subscription service, one-off views of reports are free. You can access their database of reports by clicking here; entries are arranged by month, and then alphabetically. If you go, for example, to May 2016, you'll see there five of our E&V reports: Queen's Ophthalmology and Tropical Bay/Lagoon, Rosewood, The Willows and Turner Ward at Goodmayes. There are also many other reports there.


All about us:

Watch our videos:

You can contact us by letter, telephone or email at:



 01708 303300



Join our Friends Network

Create your own user feedback survey



Useful information

Did you know? You can adjust the appearance of our website by going to the top of the page and clicking on the text size and colour options.

Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is currently closed as a result of the coronavirus situation but emails and telephone calls are monitored and will be responded to (but not necessarily immediately).

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


Working to become dementia friendly - click here for more information

Havering Healthwatch C.I.C.

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH