News and reports

We visit pharmacies to help us to understand what patients think of the facilities available to them and the standard of service offered to them. From 2023, we are also looking at their readiness to provide the extended services sought by the Government.

At this meeting, the Board received information about current activities, concerns and finances.

Our activities are governed by Policies and Procedures to ensure that we approach them consistently and appropriately.

We keep them all under review to ensure that they remain relevant and effective.

Look here for our reports about the social care facilities we have visited and reported on...

At this meeting, the Board received information about current activities, concerns and finances.

At this meeting, the Board received information about current activities, concerns and finances.

Royal Star & Garter and the Royal British Legion, in partnership with the NHS, are working together on a programme for all care homes nationally to recognise and support the veterans that they care for.

Fun And Moving is a digital rehab, health and wellness platform, striving to make movement for a healthy lifestyle available to everyone, regardless of age, race, income, geography, or current level of fitness.

At this meeting, the Board received information about current activities, concerns and finances.

Post COVID Syndrome (Long COVID) is a new and evolving syndrome that can greatly impact the health and quality of life of many people.

At this meeting, the Board received information about current activities, concerns and finances.

Cherry Tree, The Farmhouse and The Paddocks are co-located on a site just off Wingletye Lane in Hornchurch. They are care homes that offer residential care for people aged under 65 who are living with learning disabilities; they share the site with a Day Centre and a children’s unit (both outside the remit of Healthwatch).

The facilities were formerly known as the Lilliputs complex (the whole site was once part of a farm known as Lilliputs) but, since the current providers, R G Care Ltd, took them over, they are treated as individual units rather than as a complex. The three homes are individually registered with the Care Quality Commission (CQC).

We visited Cherry Tree and the Farmhouse in October 2024 and The Paddocks in January 2025, to find out about the services provided there, and what service users and staff think about it.

[We have now carried out four visits; all of our reports are available below]