News and reports

We visited the practice to find out about the services provided there, and what service users and staff think about it.
[We have carried out three full visits; our reports are available below]

Cherry Tree, The Farmhouse and The Paddocks are co-located on a site just off Wingletye Lane in Hornchurch. They are care homes that offer residential care for people aged under 65 who are living with learning disabilities; they share the site with a Day Centre and a children’s unit (both outside the remit of Healthwatch).

The facilities were formerly known as the Lilliputs complex (the whole site was once part of a farm known as Lilliputs) but, since the current providers, R G Care Ltd, took them over, they are treated as individual units rather than as a complex. The three homes are individually registered with the Care Quality Commission (CQC).

We visited Cherry Tree and The Farmhouse in October 2024 and The Paddocks in January 2025, to find out about the services provided there, and what service users and staff think about it. We carried out a follow-up visit to The Farmhouse in August 2025.

[We have now carried out four full visits; all of our reports are available below]

We are funded by the government through Havering Council, but operate completely independently of both.

On this page you can read our most recent Finance Report, and our Annual Accounts since 2013/14.

Look here for our reports about the GPs' surgeries and practices we have visited and reported on...

At this meeting, the Board received information about current activities, concerns and finances.

Our Annual Report for 2024/25 is now available...

At this meeting, the Board received information about current activities, concerns and finances.

We hold an Annual General Meeting at the end of June - and also Extraordinary meetings at other times.

You will find the minutes of these meetings on this page.

At this meeting, the Board received information about current activities, concerns and finances.

Our policies and procedures set out how we carry out our activities. These policies describe how we arrange, carry out and report on our Enter &View visits to health and social care facilities.

Transport for London (TfL) are setting up a new bus route, running from Gants Hill, Ilford, to Ferry Lane, Rainham, via Romford Town Centre.

We proposed an alternative route for part of this new service but TfL have now rejected it.

We visit pharmacies to help us to understand what patients think of the facilities available to them and the standard of service offered to them. From 2023, we are also looking at their readiness to provide the extended services sought by the Government.