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Your spotlight on local services

GP surgeries, medical centres and health centres

We are now carrying out a regular programme of visits to GP surgeries, medical centres and health centres. With nearly half of all GP practices in Havering rated by the CQC as Inadequate or Requiring Improvement, we think it is important to understand how GP's practices are run and what the staff and patients think about the services they offer.

NHS England has carried out a survey of what patients think of their GP practice - you can click here for more information about the survey and click here to find out what patients think of the practice you go to.

 Healthwatch England has carried out research into how patients can help GP practices to improve their services. Click here to read more...

Havering CCG, working with the CCGS for Redbridge and Barking & Dagenham, has produced three short videos to explain how pharmaices, GP hubs and the NHS111 service can help you. To see the videos and other information, visit:


GP Hubs


Contact us...

You can contact us by letter, telephone or email at:

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH

01708 303300



Click here to see Havering's Community Services directory 

Useful information

Did you know? You can adjust the appearance of our website by going to the top of the page and clicking on the text size and colour options.

Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


Working to become dementia friendly - click here for more information