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Your spotlight on local services

GP surgeries, medical centres and health centres

We are now carrying out a regular programme of visits to GP surgeries, medical centres and health centres. With nearly half of all GP practices in Havering rated by the CQC as Inadequate or Requiring Improvement, we think it is important to understand how GP's practices are run and what the staff and patients think about the services they offer.

NHS England are also keen to improve patients' access to GP practices.  Click here to view a video from NHS England giving advice on access to GPs. 

NHS England have also published the results of a survey of patients' views of GP practice. Click here to visit the survey results.

 Healthwatch England has carried out research into how patients can help GP practices to improve their services. Click here to read more...

Havering CCG, working with the CCGS for Redbridge and Barking & Dagenham, has produced three short videos to explain how pharmaices, GP hubs and the NHS111 service can help you. To see the videos and other information, visit:


GP Hubs


All about us:

Watch our videos:

You can contact us by letter, telephone or email at:



 01708 303300


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Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

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Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


Working to become dementia friendly - click here for more information

Havering Healthwatch C.I.C.

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH