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Your spotlight on local services

Acute hospitals

Although Healthwatch Havering is concerned only with health and social care services for people who live or work in the London Borough of Havering, and therefore deals mainly with services within the borough, there are some services - especially acute hospital services - that are provided elsewhere than in Havering. Healthwatch Havering carries out Enter & View visits to these out-of-borough facilities as well as to facilities in Havering.

The reports in this section relate to visits to acute hospitals - those at which Accident & Emergency (A&E), Outpatients and Elective Surgery services are provided. Havering residents mostly use the Queen's Hospital for these services but may, on occastion, be referred to either King George Hospital, Goodmayes or Whipps Cross Hosptital in Leytonstone.

We have not yet carried out an Enter & View visit to King George Hospital (but see the Community Premises and Services section for a report on non-acute facilties at King George Hospital provided by NELFT).

Click here for more information about Queen's Hospital and BHRUT.

Video news about Queen's Hospital and KGH...

BHRUT has launched a YouTube video channel to give news about their activities.

To subscribe to the channel, click here 

To see a video about End of Life care, click here


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Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


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Havering Healthwatch C.I.C.

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH