1. Report -

    Our policies and procedures set out how we carry out our activities. These policies describe how we deal with complaints - both those against us, and those we receive about service providers.
  2. Report -

    Our policies and procedures set out how we carry out our activities. This policy describes how we deal with safeguarding issues.
  3. News -

    Last year, the Havering Safeguarding Adults Board asked us to find out what local people understand about safeguarding and its implications.

    We have now completed another survey - see below..
  4. Advice and Information -

    If you find it difficult to express yourself, and you don’t have a friend or relative who can support you, Havering Integrated Advocacy service can help make sure your voice is heard.
  5. Advice and Information -

    The Care Act 2014 underpins all the welfare work done by local authorities, setting out in one place, local authorities’ duties in relation to assessing people’s needs and their eligibility for publicly funded care and support.
  6. Report -

    Over several months in 2021, at the request of the North East London CCG, we worked with all of the Healthwatch organisations covering North East London to find out how disabled people had coped during the Covid pandemic.
  7. Report -

    In 2013, it emerged that a computer error during the migration of data from one computer system to another had resulted in delays for a significant number of patients in receiving treatment at Queen’s Hospital, Romford and King George Hospital.
  8. Advice and Information -

    Healthwatch Havering works with the other Healthwatch organisations that together represent people across North East London (the City of London, Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest) to gather Community Insights and to present them to NHS North East London, the eight local authorities and health and social care provider organisations across the region.
  9. News -

    Visit the official Government website for the latest general information - https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response .
  10. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  11. Advice and Information -

    Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
  12. Advice and Information -

    Over the last year, everyone has been spending a lot more time at home. But more time at home means you need to get creative with keeping your body moving and managing stress.
  13. Report -

    This review examines the course of the Covid pandemic in Havering, bringing together various facts and figures into a single document that will hopefully help understanding of how the pandemic evolved in Havering.
  14. Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

    Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines.
  15. Advice and Information -

    We regularly send emails to our Friends Network to keep people updated about changes to local health and social care services and facilities, and to pass on other information and news.
  16. Advice and Information -

    The Richmond Group of Charities’ physical activity coalition - Movement for All - has developed a new physical activity programme aimed at people living with multiple long term health conditions.
  17. Advice and Information -

    Post-Covid Syndrome (PCS), or Long Covid, is affecting an increasing number of people who have recovered from Covid infection but find it has left long term effects.
  18. Report -

    Healthwatch across North East London came together to deliver this additionally commissioned project seeking insight into GP services provided to Care Home residents, in each of the eight boroughs in the region.
  19. News -

    Post COVID Syndrome (Long COVID) is a new and evolving syndrome that can greatly impact the health and quality of life of many people.