1. Queen's Hospital, Accident & Emergency Department (including Medical and Elders Receiving Units)

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  2. Queen’s Hospital, Sky Ward A

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  3. Deaf Inclusion Project Enter & View Reports

    Report -

    Queen’s Hospital Romford Emergency Department 24th April 2015
    University College Hospital Emergency Department 5th May 2015
    Newham Hospital Emergency Department 6th May 2015


  4. Annual Accounts, 2015/16

    Report -

    These are the Annual Accounts for 2015/16

  5. Annual Accounts, 2014/15

    Report -

    These are the Annual Accounts for 2014/15

  6. Annual Report, 2014/15

    Report -

    This is our Annual Report, for 2014/15.

  7. Whipps Cross Hospital

    Report -

    We visited Whipps Cross Hospital Emergency Department
    and the Margaret Centre to find out about the services provided there, and what service users and staff think about it.

  8. Queen’s Hospital, Romford: Ambulance Waiting Area

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

  9. Upminster Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the reports is available below]

  10. The Priory

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the report is available below]

  11. Queen’s Hospital: Pharmacy

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  12. Queen’s Hospital: Outpatients’ Department – Fire Evacuation Procedure

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  13. Saint Francis Hospice - visited 9 October 2015

    Report -

    We visited this [home/practice/facility] to find
    out about the services provided there, and
    what service users and staff think about it.

  14. Derham House

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  15. Queen’s Hospital, Ophthalmology Outpatients’ Department

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  16. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  17. Goodmayes Hospital, Turner Ward, Sunflower Court,

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  18. The Oaks

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  19. Modern Medical Centre (Rush Green)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  20. Sarnett House

    Report -

    We visited the home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  21. Delayed Referrals to Treatment - Barking, Havering and Redbridge University Hospitals Trust

    Report -

    In 2013, it emerged that a computer error during the migration of data from one computer system to another had resulted in delays for a significant number of patients in receiving treatment at Queen’s Hospital, Romford and King George Hospital.

  22. Ogura Ward, Goodmayes Hospital

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.
    We have carried out two visits; all of our reports are available below

  23. Ingrebourne Medical Centre

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  24. Annual Accounts, 2016/17

    Report -

    These are the Annual Accounts for 2016/17

  25. Annual Report, 2016/17

    Report -

    This is our Annual Report for 2016/17

  26. New Medical Centre

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  27. Ashbrook Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the report is available below]

  28. Oak Lodge Surgery (Dr Chowdhury)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  29. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  30. The Learning Centre

    Report -

    We visited the facility find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  31. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  32. Heatherbrook Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]



  33. Berwick Surgery

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  34. Queen’s Hospital, Public areas

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  35. Mawney Medical Centre (now St Edwards)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  36. Spring Farm

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  37. Meadowbanks

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]