1. Annual Accounts, 2013/14

    Report -

    These are the Annual Accounts for 2013/14

  2. Annual Report, 2013/14

    Report -

    This is our first Annual Report, for 2013/14

  3. Neave Crescent Care Home and Respite Care

    Report -

    We visited this home to find
    out about the services provided there, and
    what service users and staff think about it.

  4. Peel Way

    Report -

    We visited the home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  5. Clover Cottage

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the report is available below]

  6. The Oaks

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  7. Modern Medical Centre (Rush Green)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  8. Sarnett House

    Report -

    We visited the home to find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  9. Delayed Referrals to Treatment - Barking, Havering and Redbridge University Hospitals Trust

    Report -

    In 2013, it emerged that a computer error during the migration of data from one computer system to another had resulted in delays for a significant number of patients in receiving treatment at Queen’s Hospital, Romford and King George Hospital.

  10. Ogura Ward, Goodmayes Hospital

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.
    We have carried out two visits; all of our reports are available below

  11. Ingrebourne Medical Centre

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  12. Annual Accounts, 2016/17

    Report -

    These are the Annual Accounts for 2016/17

  13. Annual Report, 2016/17

    Report -

    This is our Annual Report for 2016/17

  14. New Medical Centre

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  15. Ashbrook Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the report is available below]

  16. Oak Lodge Surgery (Dr Chowdhury)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  17. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  18. The Learning Centre

    Report -

    We visited the facility find out about the services provided there, and what service users and staff think about it.

    [We have carried out one visit; our report is available below]

  19. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  20. Heatherbrook Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]



  21. Berwick Surgery

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  22. Queen’s Hospital, Public areas

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  23. Mawney Medical Centre (now St Edwards)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  24. Spring Farm

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  25. Meadowbanks

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]