1. Dr Kulendran, Chase Cross

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  2. Romford Grange

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; all of our reports are available below]

  3. Ladyville Lodge

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  4. Hornchurch Nursing Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out three visits; all of our reports are available below]

  5. Robins Surgery (Harold Hill Health Centre)

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  6. Queen’s Hospital, Outpatients' Department

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.

  7. Healthwatch Board meeting – 29 May 2018

    Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available

  8. Healthwatch Board meeting - 26 June 2018

    Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available.
    The Company AGM took place on the same day; the AGM minutes are also available.

  9. Annual Accounts, 2017/18

    Report -

    These are the Annual Accounts for 2017/18

  10. Annual Report, 2017/18

    Report -

    This is our Annual Report for 2017/18

  11. Services in Havering for people who have a visual impairment: a review

    Report -

    In June 2018, we published a report about Services in Havering for people who have a visual impairment, which followed a survey we had carried out of people who had a visual impairment.

  12. The Willows Care Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]

  13. Billet Lane Medical Practice

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; our report is available below]

  14. Queen's Hospital - Maternity Unit

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.

    We have carried out three visits; all of our reports are available below

  15. Queen's Hospital, Emergency Department (A&E) Announced visits: 30 January and 19 September 2018 Emergency Department (A&E) Announced visits: 30 January and 19 September 2018 Unannounced visit: 9 March 2018Unannounced visit: 9 March 2018

    Report -

    We visited this facility to find out about the services provided there, and what service users and staff think about it.
    We visited three times and the report is below.

  16. Romford Nursing Care Centre

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out four visits; all of our reports are available below]

  17. Queen's Hospital - Mealtimes

    Report -

    We visited this facility to find
    out about the services provided there, and
    what service users and staff think about it.
    We have carried out three visits; all of our reports are available below

  18. Faringdon Lodge

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the report is available below]

  19. Healthwatch Board meeting – 15 October 2018

    Report -

    At this meeting, the Board received information about current activities and concerns, and finance.
    The Finance Report presented at the meeting is also available

  20. Langley House

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out one visit; the report is available below]

  21. Dr Ka Subramanian, Harlow Road

    Report -

    We visited the practice to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; our reports are available below]

  22. The Lodge Care Home

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out four visits; all of our reports are available below]

  23. Dothan House

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    We have carried out two visits; all of our reports are available below.

  24. Arran Manor

    Report -

    We visited this home to find out about the services provided there, and what service users and staff think about it.
    [We have carried out two visits; all of our reports are available below]