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Your spotlight on local services

GP surgeries and health centres

We are now carrying out a regular programme of visits to GP surgeries and health centres. With nearly half of all GP practices in Havering rated by the CQC as Inadequate or Requiring Improvement, we think it is important to understand how GP's practices are run and what the staff and patients think about the services they offer.

NHS England has carried out a survey of what patients think of their GP practice - you can click here for more information about the survey and click here to find out what patients think of the practice you go to.

 Healthwatch England has carried out research into how patients can help GP practices to improve their services. Click here to read more...

Contact us...

Please note that our office will be closed over the Christmas and New Year period from 15 December until 2 January 2018. Emails will be monitored during that period but may not be answered straight away.

We wish you a Merry Christmas and a Happy, Safe and Prosperous New Year.

You can contact us by letter, telephone or email at:

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH

01708 303300




Useful information

Did you know? You can adjust the appearance of our website by going to the top of the page and clicking on the text size and colour options.

Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


Working to become dementia friendly - click here for more information