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Your spotlight on local services

Community premises and services

In addition to residential facilities and hospitals, health and social care services are provided in a range of settings in the community, including non-acute hospitals (and non-acute wards within acute hospitals) and teams of nursing and other staff who attend to people in their own homes. 

In Havering, NHS commuity services are provided mainly by the NELFT NHS Trust although other organisations, including the London Ambulance Service NHS Trust and the Adult Social Care service of the London Borough of Havering, are involved. In addition, some facilities are also provided by private or voluntary organisations.

Reports of our visits to Commuity Service facilities are available below. Goodmayes Hospital is a mental health care non-acute hospital and Foxglove, Japonica and Jasmine Wards (at King George Hospital, Goodmayes) are non-acute facilities for mainly elderly people in need of rehabilitation services; both are provided by NELFT.

Learn more about the Community Services available here:

   London Ambulance Service

Our reports are available below:

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You can contact us by letter, telephone or email at:



 01708 303300



Click here to see Havering's Community Services directory

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Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


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Havering Healthwatch C.I.C.

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH