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Your spotlight on local services

Data protection and Freedom of Information

We are reviewing the way we hold personal data in anticipation of the implementation on 25 May 2018 of the General Data Protection Regulation (GDPR). If you have any concerns about the storage of personal data, please email us at dataprotection@healthwatchhavering.co.uk .

We are subject to both the Data Protection Act and the Freedom of Information Act and will willingly deal with requests for information when received (although our website contains comprehensive information about the issues we are dealing with).

Please note that we must reserve the right to reject requests for information relating to individuals or that are otherwise confidential, or where we are not the holder or provider of the information.

Our statement of privacy is available below.


Privacy policy

Contact us...

You can contact us by letter, telephone or email at:

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH

01708 303300



Click here to see Havering's Community Services directory 

Useful information

Did you know? You can adjust the appearance of our website by going to the top of the page and clicking on the text size and colour options.

Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.


Working to become dementia friendly - click here for more information