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Data protection and Freedom of Information

We have reviewed and updated the way we hold personal data as a result of the implementation on 25 May 2018 of the General Data Protection Regulation (GDPR). If you have any concerns about the storage of personal data, please email us at dataprotection@healthwatchhavering.co.uk .

We are subject to both the Data Protection Act/GDPR and the Freedom of Information Act and will willingly deal with requests for information when received (although our website contains comprehensive information about the issues we are dealing with).

Please note that we must reserve the right to reject requests for information relating to individuals or that are otherwise confidential, or where we are not the holder or provider of the information.

Our Privacy Statement is available below, together with our Information Governance Policy and Information Assets Register, and information about our use of cookies.

The National Health Service holds extensive information about people's health, some of which is made available anonymously to research organisations to help with planning for future health needs. Healthwatch Havering has no part in this but if you want to learn more, please click here to go to the NHS Choices website relating to use of confidential patient information.

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Privacy Statement

Information Governance Policy

Information Assets Register

Information about cookies

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Please note: our office is now closed and will re-open at 9am on 7 January 2019. We wish everyone a Merry Christmas and a Happy New Year.

During the festive period, our emails will be checked regularly but may not be answered until we return in January.

If you need access to a GP over Christmas, click here or you can contact the NHS111 service by dialling 111.

You can contact us by letter, telephone or email at:

Queen's Court, 9-17 Eastern Road, Romford RM1 3NH

01708 303300

enquiries@healthwatchhavering.co.uk

@HWHavering

Click here to see Havering's Community Services directory 

Useful information

Did you know? You can adjust the appearance of our website by going to the top of the page and clicking on the text size and colour options.

Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.

Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.

Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.

  

Working to become dementia friendly - click here for more information