About us
Whether it's improving them today or helping to shape them for tomorrow. Local Healthwatch is all about local voices being able to influence the delivery and design of local services. Not just people who use them, but anyone who might need to in future.
For fuller details of our activities, click here
To learn about Healthwatch nationally, go to the Healthwatch England website
What is Healthwatch?
Healthwatch is the independent consumer champion created to gather and represent the views of the public. Healthwatch plays a role at both national and local level and makes sure that the views of the public and people who use services are taken into account.
What we do
Local Healthwatch represents the views of people who use services, carers and the public on the Health and Wellbeing boards set up by local authorities, and reports concerns about the quality of health care to Healthwatch England, which can then recommend that the Care Quality Commission take action.
How we work
Every voice counts when it comes to shaping the future of health and social care, and when it comes to improving it for today. Everything that local Healthwatch does will bring the voice and influence of local people to the development and delivery of local services.
People need to feel that their local Healthwatch belongs to and reflects them and their local community. It needs to feel approachable, practical and dynamic and to act on behalf of local people.
-We're helping you to shape and improve the services you use.
-We're engaging with people in your community & if you haven't met us yet, please get in touch!
-We're an open organisation and want to make it easy for you to talk to us
-We're inclusive & we want people from every part of your community to join us
-Ask us what we're doing & we'll always tell you what's happening.
-You can hold us to account
-We're here to help services to improve.
-We'll notice the bad things they do, and the good
-We use your evidence to build a true picture of your local services
Further information about us
All about us:
Watch our videos:
Please note: our office will close at 5pm on 19 December and re-open at 9am on 7 January 2019. We wish everyone a Merry Christmas and a Happy New Year.
During the festive period, our emails will be checked regularly but may not be answered until we return in January.
You can contact us by letter, telephone or email at:
Queen's Court, 9-17 Eastern Road, Romford RM1 3NH
01708 303300
enquiries@healthwatchhavering.co.uk
Useful information
Did you know? You can adjust the appearance of our website by going to the top of the page and clicking on the text size and colour options.
Please note that we are unable to deal with individual complaints or problems but look at how "the system" works; if you need urgent help with a problem or complaint, please go to our Frequently Asked Questions section.
Our office is generally open between 9.30am and 4pm, Monday to Thursday; at other times, emails and telephone calls are monitored and will be responded to (but not necessarily immediately). We are only able to see people by prior appointment.
Some pages on our website contain links to other websites. Healthwatch Havering cannot accept responsibility for the content of other organisations' websites.
Working to become dementia friendly - click here for more information
